FAQ
In need of services, Call or Text:
- +1 820-600-9079
02.
Frequently Asked Questions
We’re here to provide clarity and answer some of the most commonly asked questions about our services. If you have additional queries or need further information, please don’t hesitate to reach out to us. Your satisfaction and understanding are our priorities
01.
General Questions
We are proudly based out of Oxnard, CA, and are dedicated to serving our community and the surrounding areas. Our standard service radius extends up to 30 miles from Oxnard. However, we understand that some projects may require us to travel a bit farther. We can accommodate requests up to 50 miles, but please keep in mind that prices may vary based on distance.
For material transport or emergency services, please note that rates and availability may differ from our standard offerings. Feel free to reach out to us for specific details and quotes tailored to your needs. Your convenience is our priority, and we’re here to assist you effectively.
Getting in touch with our business is simple and convenient. You can reach us through multiple channels, including:
- Phone: Feel free to call our phone number for immediate assistance.
- Contact Form: Visit our contact page and fill out the form with your inquiry, and we’ll respond promptly.
- Yelp: Connect with us through our Yelp profile and send us a message.
- Facebook: Message us on Facebook for quick communication.
- Instagram: Send us a direct message on Instagram for inquiries.
- Google: You can find us on Google, and we welcome your questions and requests
We’re here to assist you through your preferred method, ensuring that your communication experience is as convenient as possible. We look forward to hearing from you!
If you reach our voicemail or no one is available to answer your call, we’ve got you covered. Simply leave a detailed text message describing the job and its requirements, including the floor where removal is needed and your location. Your comprehensive message will help us understand your needs, and we’ll get back to you as soon as possible to discuss the details and provide the quickest quote possible.
We can haul a wide range of materials to accommodate your needs, including but not limited to:
- Construction debris
- Landscaping supplies (soil, mulch, gravel)
- Household items and furniture
- Appliances and electronics
- Yard waste
- Commercial waste Demolition debris
- Concrete and asphalt
- Metal scrap
- General bulk material
If you have specific materials not listed here, feel free to reach out, and we’ll be happy to discuss how we can assist with your particular hauling requirements.
We value your business and want to keep you informed about our current service offerings. At this time, we do not have dumpsters available, but rest assured, they will be part of our services in the near future.
In the meantime, we do offer an efficient alternative—an 8-cubic-yard dump trailer that can carry up to 4 tons of materials. This versatile solution allows us to assist with your hauling needs promptly and effectively. If you have questions or require further details, please don’t hesitate to reach out. We appreciate your understanding and look forward to serving you with our expanded services soon.
Services Info
Yes, we do offer same-day pickups, but availability may vary. To secure your preferred time slot, we recommend scheduling an appointment in advance. With high demand for our services, scheduling ensures you get the spot that suits your needs best. Reach out to us to arrange a convenient time for your junk removal or material transport needs.
Yes, we do offer moving services on occasion. However, it’s important to note that while we can assist with moving, we are not liable for any items being transported. If you have a moving project in mind, please reach out to discuss the details, and we’ll let you know if we can accommodate your request at that time
Absolutely, you can rent our trailer for the day, and we’ll pick it up when you’re finished. This is often the most cost-effective way to use our services. It’s worth noting that prices may vary slightly for locations beyond a 15-mile radius, but this flexible arrangement can help keep your costs down while allowing you the convenience of using the trailer for your needs.
Our pricing typically includes a specific tonnage (e.g., 4 tons) as part of the base rate. However, please keep in mind that additional fees may apply, and these can vary based on your specific requirements. Here’s a breakdown of potential fees:
- Extra Tonnage: If your load exceeds the included tonnage, there may be an extra tonnage fee. For example, locally in Oxnard, this fee is $60 per additional ton.
- Mileage: Depending on your location and distance from Oxnard, there may be mileage fees. These fees help cover the cost of transporting our equipment to and from your site.
- Credit Card Fees: For your convenience, we accept credit card payments. Please note that there is a 3.9% + $0.10 cents fee for credit card transactions.
- Flat Rate Rental: In addition to the above, there is a flat rate associated with the rental of our dump trailer.
For a detailed breakdown of costs based on your specific needs and location, please don’t hesitate to reach out to us. We’re here to provide transparent pricing and answer any questions you may have.
03.
Emergency Questions
Yes, we can transport heavy equipment to a location as long as it fits within the dimensions of our trailer, which are 6’x12’x3′, and the weight does not exceed 4 tons. We’re here to assist you with the efficient transport of heavy equipment within these parameters. Feel free to reach out to us to discuss your specific needs, and we’ll provide you with the details and assistance you require.
In addition to our dump trailer services for material transport and equipment hauling, we’re excited to announce our partnership with Bennie K Enterprises. Through this collaboration, we can provide you with access to a range of essential amenities, including trailer restrooms and portable toilets. Soon, we will also offer showers to cater to a broader spectrum of your needs.
For more information about the services offered by Bennie K Enterprises, you can visit their website or look them up to explore their offerings in detail. We’re committed to providing you with comprehensive solutions, and our partnership with Bennie K Enterprises enhances our ability to meet your needs effectively.
Certainly, we can assist in hauling emergency equipment for you in urgent situations. However, it’s important to note that while we’ll do our utmost to ensure safe transport, we cannot take responsibility for any unforeseen events or damages that may occur during transit to or at emergency locations.
In these cases, we require a written agreement to be signed, acknowledging that emergencies can be unpredictable, and we’re providing transport services with the understanding that anything can happen in these dynamic situations. This agreement helps clarify expectations and responsibilities, ensuring a transparent and mutually beneficial arrangement for all parties involved in the emergency.response.
